Assessments "Understood employees are empowered employees" Our partner, TTI SI has been providing businesses throughout the globe with the finest assessment tools and talent analytics systems to hire, retain, develop and manage the best talent in the market. TTI SI was the first assessment creator to guide a person from selection to on-board training to job-related development. If it’s happening in the workforce, we have an assessment or a suite of talent analytics to understand it and address it, including: selection development of talent engaging teams leadership development job benchmarking communication workshops developing emotional quotient building business acumen Whatever the human resource need, our assessments address it. Innovative Assessments : TTI assessments have easy-to-understand, engaging reports that clearly demonstrate the human potential of each assessment taker. If you’re wondering how to improve employee retention and motivation, using the insights revealed by assessments is where you need to start. Research-Backed Tools: For 30 years, our in-house research team and independent validation have ensured that our assessments are the most reliable and accurate tools in the market. Data That Goes Deep: Our tools use predictive analytics to provide custom data that helps our customers best understand themselves and their teams. This data also increases employee satisfaction with the feedback process. Safe Tools for Hiring: Our assessment tools are safe and legal to use in the hiring process of your organization, due to our compliance under the Disparate Impact Rule. The D I S C Model uncovers insight into the “How” behind your “Why” It reveals the behavioral makeup that is unique to each individual. Taking and understanding a DISC assessment helps people: Minimize unnecessary conflict Increase productivity and engagement Enhance communication Maximiz e their strengths Develop self-awareness Understand your team/customer so enhanced relationships which equals to increased bottom line. Targeted areas - sales, customer service, team communications/dynamics, manager/employee relationships 12 Driving Forces is an assessment that measures "Why" a person does what they do It defines and identifies what motivates people. It m easures the motivation (and strength) behind behaviors, using 6 different motivators. Those motivators are Knowledge, Utility, Surroundings, Others, Power, and Methodologies. These 6 motivators are each divided into two distinct ways of measuring each factor. Based on a continuum, these 12 drivers make up a person’s cluster of Driving Forces. The EQ A ssessment i s key to uncovering self-development & improvement , measuring emotional intelligence. Utilizing this assessment in your organization will help your team discover how to improve emotional intelligence and assist with: Personal and professional development Hiring and benchmarking Employee engagement Workplace communication and conflict The new demand for ‘soft skills’ EQ is an emotional intelligence assessment that uses five factors to measure an individual’s emotional quotient (EQ). Emotional intelligence is the ability to sense, understand and effectively apply the power of acumen of emotions to facilitate higher levels of collaboration and productivity. D iscover t he TriMetrix® EQ The T riMetrix® EQ is designed to help individuals understand how th ey perceive the world, how they make decisions, and how these can all be applied towards job placement and success. The TriMetrix® EQ report is broken down into the following three areas: behaviors, emotional intelligence, and driving forces . The report examines the individuals strengths and weaknesses in these three areas which leads to both professional and personal growth. The TriMetrix® EQ is commonly used by educational institutions, educators, professionals, and human resources.

May 2 May 2024 Learning Link May 2024 Learning Link 3 Secrets of resilient people

Telephone Response

Project Management Project Planning Breakthroughs A proven process that can be immediately understood and implemented by your whole team Regardless of the diversity among people, locations, departments, or disciplines involved, this program provides a streamlined overview of the basics, while focusing on a vastly improved methodology to meet the rigorous challenges of developing a project execution plan. Explore> MicroSoft Outlook 4 Projects Manage both operational and project work in one place Receive practical hands-on skills instruction to help you absorb and apply proven techniques for tracking and managing projects using your Microsoft Outlook. This program is ideal for small to medium sized projects where only basic reporting is required. Basic project management experiences is helpful however, not necessary. Explore> Working Sm@rt + MS Project Manage the complexities of multiple projects more efficiently and effectively Carry out multiple project execution plans developed through the Project Planning Breakthroughs method accurately and effectively with MS Project using common resource pools and external dependencies, along with detailed reporting and updating. Produce standard and customized reports, and develop a process for tracking and updating project plans. Explore> MS Project Fundamentals Execute your projects on-time and on-budget This programme will enable participants to avoid common pitfalls and become competent users of Microsoft Project. By the end of this training, users should be very comfortable with using the programme, and able to create and manage a reasonably complex project. Explore>

Mastering the Art of Workload Management and Prioritization Mastering the Art of Wo rkload Management and Prioritization Date Published: October 2023 In today's fast-paced world, managing workloads and priorities is a critical skill that can make or break personal and professional success. With seemingly endless to-do lists and competing demands, individuals and organizations must develop effective strategies to navigate this challenging landscape. The Overwhelming Challenge The modern world bombards us with tasks, responsibilities, and distractions. Without a clear plan for managing workloads and priorities, it's easy to become overwhelmed, leading to decreased productivity and increased stress. To overcome this challenge, start with these fundamental principles: Clear Objectives: Define your goals and objectives clearly. Knowing what you're working towards is the first step in effective workload management. Task Identification: List all the tasks and responsibilities you need to address. This includes both professional and personal obligations. Assessing Urgency and Importance: Categorize tasks based on their urgency and importance. The Eisenhower Matrix, which divides tasks into four quadrants (urgent and important, not urgent but important, urgent but not important, neither urgent nor important), can be a valuable tool in this regard. Prioritization: The Key to Success Prioritization is the cornerstone of workload management. By determining which tasks require immediate attention and which can wait, you can allocate your time and energy effectively. Here are some strategies for prioritization: The 80/20 Rule: Also known as the Pareto Principle, this suggests that 80% of your results come from 20% of your efforts. Identify the tasks that will have the most significant impact and focus on them first. Time Sensitivity: Consider deadlines and time sensitivity. Urgent tasks may require immediate attention, but don't forget to allocate time for important, long-term projects as well. Alignment with Goals: Prioritize tasks that align with your long-term goals and values. This ensures that your efforts contribute to your overall vision. Delegate: If possible, delegate tasks that others can handle effectively, freeing up your time for higher-priority activities. Effective Time Management Time management is a vital aspect of workload management and prioritization. Here are some strategies to make the most of your time: Time Blocking: Allocate specific blocks of time for different tasks or categories of work. This helps maintain focus and prevents multitasking, which can reduce productivity. Set Realistic Goals: Be mindful of your limitations and set achievable goals. Overcommitting can lead to burnout and decreased effectiveness. Eliminate Distractions: Identify common distractions and take steps to minimize them. This may involve turning off notifications, setting specific work hours, or creating a dedicated workspace. Regular Breaks: Schedule short breaks during your work to recharge your mind and increase overall productivity. Adaptability and Flexibility While planning and prioritization are crucial, it's essential to remain adaptable and flexible in your approach to workload management. Unexpected challenges and opportunities will arise, and the ability to adjust your priorities on the fly is invaluable. Review and Adjust: Regularly review your tasks and priorities to ensure they align with your goals and current circumstances. Adjust as needed. Learn to Say No: Don't be afraid to decline new tasks or commitments if they do not align with your current priorities or if your workload is already at capacity. Seek Help and Support: Reach out to colleagues, mentors, or friends when needed. Sometimes, a fresh perspective or collaboration can help manage overwhelming workloads. Mastering the art of workload management and prioritization is essential for achieving personal and professional success. By setting clear objectives, effectively prioritizing tasks, managing your time wisely, and remaining adaptable, you can navigate the challenges of a busy life with confidence. Remember that it's not about doing more; it's about doing what matters most. With these strategies in your toolkit, you can reduce stress, increase productivity, and reach your goals with greater ease. Priority Management is a worldwide training company with 55 offices in 15 countries. We have successfully trained more than two million graduates in Priority workshops. Our programs help companies and people be more effective and manage their workflow in and out of the office by providing tools, processes and discipline. Simply put - A Better Way To Work! Clients range from Fortune 500 companies, small-to-medium businesses and government/military employees. Call Orlyn at (403)304-7122 to learn more about how we can help you and your team WorkSm@rt, develop essential management skills and the competencies to....make life and work better and happier! Priority Management International / Performance Strategies Inc - info@performancestrategies.ca - (403)346-1919

Individual Development "Personal development - the never ending chance to improve not only yourself but also to attract opportunities and affect others." - Jim Rohn Working Sm@rt + Outlook Take control of your workload and competing priorities. Receive practical hands-on skills instruction to help you a bsorb proven techniques for a total time-m anagement solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Microsoft Outlook. Explore> WorkingSm@rt + OneNote Make collaborating with your team as easy as 1-2-3 The key to success lies in the ability for teams to work together without the constraint of being together. Whether the challenge is virtual, where geography is the issue or the reality of team schedules not lining up. Now it is possible to collaborate in a way that maximizes flexibility and minimizes the places you need to look to find key information or data. Explore> Working Smart + Teams Effective teamwork, collaboration and communication At some point, every team feels a disconnect in collaboration and communication, but if it's a lot of the time, then you and your team n eed a road map to improve the process and get better results. Explore> Selling Breakthroughs Keep your customers satisfied to create lasting relationships The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer's state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer's and your own requirements. A sale isn't over until your client knows that the solution to their business problem is you and your product or service. Explore> Project Planning Breakthroughs A proven process that can be immediately understood and implemented by your whole team Regardless of the diversity among people, locations, departments, or disciplines involved, this program provides a streamlined overview of the basics, while focusing on a vastly improved methodology to meet the rigorous challenges of developing a project execution plan. Explore> WorkingSm@rt from Home Maximizing productivity in a remote working world Our World is changing. Success in a remote working environment requires individuals to use a shared set of communication, collaboration and planning processes and tools that are far more refined and defined than in a non-virtual workspace. Explore>

Customer Service Customer Service Breakthroughs Increase customer satisfaction to create long-term fans and advocates Learn how to effectively meet customer service objectives, exceed customer expectations, and achieve high levels of customer satisfaction. Since each and every contact with a customer is a "moment of truth" for your company, understand your pivotal role in achieving your organization's financial and marketing objectives. Master the skills to treat customers on the basis of their "lifetime value", strengthening relationships and meeting and exceeding standards and expectations. Enable two-way communication to avoid misunderstandings, minimize problems, and collaboratively work out mutually-beneficial solutions. Explore> Telephone Response Master this vital link between customer satisfaction and sales. Prepare yourself with the right response using a proven process that assures customer satisfaction and a positive outcome. Learn to strengthen customer relationships by creating a plan for effectively handling every call, whether a request for information, a question, or a complaint. Gain skills that enable you to answer and respond with confidence, and capitalize on opportunities to up-sell and cross-sell. And learn how to gather valuable feedback and collect market intelligence to enable you to anticipate customer needs and exceed expectations. Explore> Selling Breakthroughs Keep your customers satisfied to create lasting relationships The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer's state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer's and your own requirements. A sale isn't over until your client knows that the solution to their business problem is you and your product or service. Explore>

Contact Us... We are an energetic, flexible, and open-minded team ready to work hard for our clients. If you have just an enquiry or are interested in potential training, please send us a message below or pick up the phone! We would love to hear from you! Phone: (877)789-0079 toll free (204)925-8200 Winnipeg (403)346-1919 Central Alberta (403)304-7122 Orlyn mobile (403)346-1919 Lori - Admin Email: info@performancestrategies.ca orlynk@performancestrategies.ca Your details were sent successfully! Send

Communication/Information Management Priority Influencing How to build relationships for results Master the skills to positively affect the outcome of all communications. Acquire leadership skills by learning to clearly read each situation, ask the right questions, listen well, understand the issues at a deeper level, and communicate with confidence. Achieve your business and personal goals by honing your human interaction and leadership skills. Explore> Dynamic Communication - Conflict Management Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and tap in to their strengths. The foundation of this interactive workshop is the DISC Personal Profile. This self scoring, computer generated behavioral assessment is a road map to interpersonal communications Learning is augmented by role playing with team building, customer service and sales scenarios. You will be light years ahead of the competition with your new ability to understand others! Explore> Thinking Strategically Thinking Strategically - Unlock your company's full potential! Unlock the power of strategic thinking to drive your organization toward success. Our 2-day facilitator-guided process will help you define your company's mission, vision, values, and purpose. Through this strategic journey, you'll identify strategic goals and initiatives; it will ensure that your entire team is aligned with a clear and compelling direction, and you will gain insight into your team members' behavior styles for enhanced collaboration. Explore>

Working Sm@rt + OneNote

Dynamic Communications "Communication is not about speaking what we think; Communication is about ensuring others hear what we mean" - Simon Sinek The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or le arn to understand the way they are, accept them and tap in to their strengths. The Opportunity: Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you communicate with, will go a long way towards building your team, improving customer service and assisting you in sales and negotiating. This material can have just as much impact on your personal life as well. The Learning: The foundation of this interactive workshop is the DISC Personal Profile. This self scoring, computer generated behavioral assessment is a road map to interpersonal communications - one that has been proven effective by over 20 million people. Participants will utilize the information in this session to: Identify their own behavioral style Capitalize on their strengths Increase their appreciation for different behavioral styles Anticipate and minimize potential conflicts with others Learn how to adapt their behavior for increased understanding and communication Learning is augmented by role playing with team building, customer service and sales scenarios. You will be light years ahead of the competition with your new ability to understand others! The Golden Rule: “treat others as you would have others treat you” The Platinum Rule: “treat others as they wish to be treated”

Assessments "Understood employees are empowered employees." For 30 years, TTI SI has been providing businesses throughout the globe with the finest assessment tools and talent analytics systems to hire, retain, develop and manage the best talent in the market. TTI SI was the first assessment creator to guide a person from selection to on-board training to job-related development. If it’s happening in the workforce, we have an assessment or a suite of talent analytics to understand it and address it, including: selection development of talent engaging teams leadership development job benchmarking communication workshops developing emotional quotient building business acumen Whatever the human resource need, our assessments address it. Assessments Samples Our assessments measure the five dimensions that contribute to superior performance: Behaviors (DISC), Motivators, Acumen, Competencies and Emotional Intelligence (EQ). Behaviors Management-Staff Personal Motivation & Engagement Talent Insights Management-Staff Behaviors Team Report Motivators Team Report Emotional Quotient TriMetrix DNA Talent TriMetrix DNA Job TriMetrix DNA Gap Key Accountabilities - Suburban Head-of-School "You hire the whole person." Job Benchmarking Our job-benchmarking process enables organizations to assess a specific job — not the person — and the qualifications required for candidates to be successful. From there, our tailored process can be used in selection and development to create better overall job fit, buy-in and vastly improve retention. Job benchmarking identifies: Key accountabilities Skills for superior performance Candidates’ behavior and intrinsic motivators for achieving the key accountabilities for the job People Selection We believe superior performers are selected when the job is able to talk, and our selection process begins with an understanding of the intrinsic knowledge and key accountabilities needed to be successful in a specific job. To find the best talent, we recommend executing a streamlined process that measures an individual’s Behaviors (DISC), Motivators, soft skill competencies for the job in question. Using our assessments as part of a robust and diverse hiring process provides insight into: behaviors motivators competencies acumen When using our patented job-benchmarking process in selection, our best practices yield a 92% success rate and meet guidelines set by the EEOC and OFCCP. People Development Growth and advancement on the part of employees and the organization occurs when business strategies align to fuel a culture of innovation. Those organizations that foster a culture of continuous learning find that developing knowledge-seeking talent pays tremendous dividends in gaining a competitive edge in the marketplace. Companies that foster a talent-focused, continuous learning environment find that developing talent pays big dividends. And, when these strategies align with the values employees bring to the organization, an unmatched synergy is created. Our employee development tools help companies Develop job-related skills Enhance communication Improve employee engagement and productivity. Today, more than ever, leaders gain a competitive edge when they hire, retain and develop today’s high-potential employees into the superior performers they will need tomorrow.