Basic Benchmarking: Everything You Need to Know With the job market more employee-focused than ever, it's important to make sure every hire and position is filled with a quality candidate. What is Benchmarking? Benchmarking is the process of creating the profile of the ideal candidate for a position, and then measuring all candidates against that profile. It’s most commonly used in the interview process, but can also be used to measure an employee in their current role. How Do You Create and Use a Benchmark? The ideal candidate means a lot of different things to different people. This diversity of thought is a good thing, until it becomes a hindrance to the hiring process. Get the multiple perspectives you need while saving time by putting together a team of Subject Matter Experts, or SMEs. While a panel of SMEs is not necessary, it is a best practice. It can include employees who previously held the role, the candidate’s future direct report, and/or their future co-workers. “Working in a collaborative environment with multiple stakeholders gets you a variety of opinions and removes internal biases and personal agendas.” The SMEs each build out the results of an assessment as if they were their ideal candidate. Then, an average is found from each of those ‘ideal’ profiles. This average is your benchmark! After the benchmark is created, introduce it several steps into your interview process, after the initial rounds of reviews. Most organizations only use a benchmark with their top 3-5 candidates. This way, the normal screening process isn’t disrupted; it just gives deeper insight into each candidate, and a professional way to measure that insight at the end of the process. What Makes TTI SI Different? TTI SI has a patented Benchmarking Process that leverages data to make the best decisions about candidates. In addition, as an outcome of the process, roles have concisely defined responsibilities. Our benchmarking process defines the role instead of the individual. “The beautiful thing about benchmarking is that it’s not focusing ultimately on qualifying or disqualifying a candidate,” said Merkle. “It’s about discovering what the business needs. It removes bias and relies on logic.” Isn’t This a Biased Process? If you’re not familiar with the concept, it might sound like benchmarking is a way to discriminate in the hiring process. It’s actually the opposite; benchmarking a job minimizes bias and provi des a clear objective and collective voice to what behaviors, motivators and skills the job needs. “People have a tendency to like and relate to others similar to them,” explained Merkle, “But similarities might not be what the position needs. These benchmarks can be used for as much as 30% of the hiring decision, but the other 70% should be made based on resume, experience, skills, validation of those skills, and personal fit.” Clear up any uncertainty by building a scoring method into the interview process. It can look like the following: Resume: Determine the minimal qualifications for position Interview: Hold several rounds of interviews on the phone, and one or two in-person as your company sees fit Shared work: Analyze shared work from the candidates This can be samples of writing, completion of a project, etc) Benchmark: Measure top candidates against the benchmark and make a decision after final round of interviews “Benchmarking is a tool to hone in on top candidates, not a blanket dismissal of talent.” Something important to remember is that you don’t have to pick the ca ndidate with the closer score to the benchmark! By using the process, you get to make a conscious decision about the individual you are choosing to join your organization. “Organizations do not miss out on a good candidate because they don’t fit the benchmark,” Merkle said, “Even if you hire against the benchmark, you now have valuable insight into your hire about their behavior that you can use in their onboarding period and beyond. You know what they say; you can’t manage what you can’t measure.” By using this process, you get to make a conscious decision about the individual you’re choosing to join your organization. Why Should You Benc hmark? The benefits to benchmarking are clear! Here’s what happens when you find the right fit for a position, backed up by data. Enjoy Higher Employee Engagement If someone’s behavioral style, motivations, and skills are matched up to a position, they’ll have a higher level of engagement with their team. This engagement increases satisfaction, productivity , and profits. Customer retention rates are 18% higher when you have well-informed and highly engaged employees, according to Smarp . Avoid The Cost of a Bad Hire Just trying to ‘fill a seat’ in your organization is a huge mistake. 80% of turnover is due to bad hires, according to SHRM. Calculate the real cost of hiring the wrong person here, and see if you can afford it! Develop Your Talent Pipeline Benchmarking isn’t just for job candidates! If you’re not hiring soon, you can still use benchmarking to create development plans internally. Developing leaders within your organization will boost productivity and engagement while saving you money, time and resources. Some people want to use benchmarking as a justification for terminating a position. You’re better off using benchmarking as a way to get a snapshot on where to develop an employee. Remember, only 30% of your decisions can be determined by benchmarking. Don’t open yourself up to trouble. How Do I Get Started? If you want to start harnessing the power of benchmarking for your company, TTI SI is he re to help. Contact us here to learn more about how you can utilize this process. “We know leaders, especially during this time, have a challenging role,” said Merkle. “Benchmarking gives you a deeper level of insight before your candidate even walks through the door.” Ready to thrive? We wrote the guide on using assessments and development. Get your free copy here >

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Assessments "Understood employees are empowered employees." For 30 years, TTI SI has been providing businesses throughout the globe with the finest assessment tools and talent analytics systems to hire, retain, develop and manage the best talent in the market. TTI SI was the first assessment creator to guide a person from selection to on-board training to job-related development. If it’s happening in the workforce, we have an assessment or a suite of talent analytics to understand it and address it, including: selection development of talent engaging teams leadership development job benchmarking communication workshops developing emotional quotient building business acumen Whatever the human resource need, our assessments address it. Assessments Samples Our assessments measure the five dimensions that contribute to superior performance: Behaviors (DISC), Motivators, Acumen, Competencies and Emotional Intelligence (EQ). Behaviors Management-Staff Personal Motivation & Engagement Talent Insights Management-Staff Behaviors Team Report Motivators Team Report Emotional Quotient TriMetrix DNA Talent TriMetrix DNA Job TriMetrix DNA Gap Key Accountabilities - Suburban Head-of-School "You hire the whole person." Job Benchmarking Our job-benchmarking process enables organizations to assess a specific job — not the person — and the qualifications required for candidates to be successful. From there, our tailored process can be used in selection and development to create better overall job fit, buy-in and vastly improve retention. Job benchmarking identifies: Key accountabilities Skills for superior performance Candidates’ behavior and intrinsic motivators for achieving the key accountabilities for the job People Selection We believe superior performers are selected when the job is able to talk, and our selection process begins with an understanding of the intrinsic knowledge and key accountabilities needed to be successful in a specific job. To find the best talent, we recommend executing a streamlined process that measures an individual’s Behaviors (DISC), Motivators, soft skill competencies for the job in question. Using our assessments as part of a robust and diverse hiring process provides insight into: behaviors motivators competencies acumen When using our patented job-benchmarking process in selection, our best practices yield a 92% success rate and meet guidelines set by the EEOC and OFCCP. People Development Growth and advancement on the part of employees and the organization occurs when business strategies align to fuel a culture of innovation. Those organizations that foster a culture of continuous learning find that developing knowledge-seeking talent pays tremendous dividends in gaining a competitive edge in the marketplace. Companies that foster a talent-focused, continuous learning environment find that developing talent pays big dividends. And, when these strategies align with the values employees bring to the organization, an unmatched synergy is created. Our employee development tools help companies Develop job-related skills Enhance communication Improve employee engagement and productivity. Today, more than ever, leaders gain a competitive edge when they hire, retain and develop today’s high-potential employees into the superior performers they will need tomorrow.

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About us... A little about us... Our team of professionals works with your organization to develop and implement best practice behaviours. We bring our expertise and experience to you, helping you to assess your skills. We work with your team to implement necessary change or enhance skillsets in a way that is understandable, interesting and valuable in terms of return on bottom line. How we got started... Orlyn Kostenuk, President Orlyn Kostenuk is the President of Performance Strategies Inc . and is based in central Alberta with an office in Winnipeg, Manitoba. Performance Strategies has partnered with various learning development organizations to bring world class learning models, processes, and concepts to Performance Strategies clients. The mission of Performance Strategies Inc. is to help individuals implement best practice behaviors to maximize personal and organizational effectiveness. This is accomplished through the utilization of assessments tools, skills training, and personal and team coaching. Orlyn and his firm have developed partnerships, alliances and relationships with various individuals, and international organizations to bring world class learning initiatives to h is agriculture clients in the areas of: Sales - Negotiating Skills - Behavioral Science - Team Building - Strategic Planning - Time Management - Interpersonal Communication - Creative Thinking - Customer Service - Networking Skills - Leadership - Influencing - Presentation Breakthroughs - Workforce Management - Coaching Orlyn has worked with over 800 different organizations across Canada, USA, Mexico, and Australia. His personality, sensitivity and unique sense of humor has earned him a rating of 9.6 / 10.0 as a facilitative trainer. Orlyn has been featured in various media for his work on enhancing performance in organizations. Orlyn is community minded. He has been a member of various local organizations including the Red Deer Chamber of Commerce, Winnipeg Chamber of Commerce, and Rotary Club. Orlyn and Lori, his wife/partner of over 30 years have four adult children and six grandchildren. To balance off life, he enjoys flying, motorcycling, beekeeping, cycling, and pursuing the best home-roasted espresso shot! Contact Us Let's chat... Get in touch so we can start working together. First Name Last Name Email Message Phone Send Thanks for submitting!

Behavioral Selling Skills Building Customer Relationships with DISC Behavioral Styles The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and sell to them on their wavelength! If you are not selling behaviorally, you are only 25-50% effective. The Opportunity: Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you communicate with, will go a long way towards building your team, improving customer service and assisting you in sales and negotiating. This material can have just as much impact on your personal life as well. The Learning: Participants in this workshop will learn how to: Identify their own behavioral style Capitalize on their strengths Increase their appreciation for different behavioral styles Anticipate and minimize potential conflicts with others Learn how to adapt their behavior for increased understanding, communication, and sales You will be light years ahead of the competition with your new ability to understand others! Program developed by Target Training International Ltd. The Golden Rule: “treat others as you would have others treat you” The Platinum Rule: “treat others as they wish to be treated”

Workforce Management Never make another bad hire! Assessments provide clarity for job selection and benchmarking. Our TTISI Partnership - TTI Success Insights has perfected scientific behavioral research, and applies this research to workplace performance and motivation assessments and training. . Performance Strategies translates this scientific information into meaningful information about the strengths and learning opportunities within your organization, and the steps that your organization, and your people, should take to maximize success. What is the true cost of a bad hire? Never make another bad hire! Assessments provide clarity for job selection and benchmarking. The cumulative effect of hiring the wrong candidate can be staggering. Not only can it be a financial b urden, but it can affect many different levels of the business. If more business owners, hiring managers, and talent professionals truly understood the cost of a bad hire, there’s no doubt that more time, effort, and resources would be used upfront to be sure the right person is hired for the right job. Using resources such as job benchmarks , assessments and the expertise of talent management professionals (such as consultants and executive business coaches) can be the difference between success and failure. Explore> Benchmarking Basics: Everything You Need to Know With the job market more employee-focused than ever, it's important to make sure every hire and position is filled with a quality candidate. What is benchmarking? Benchmarking is the process of creating the profile of the ideal candidate for a position, and then measuring all candidates against that profile. It’s mo st commonly used in the interview process, but can also be used to measure an employee in their current role. Why should you benchmark? Enjoy higher employee engagement; avoid the cost of a bad hire; develop your talent pipeline Explore> Does Pre-Employment Screening Really Strengthen Your Workforce? How can you find the right fit for a role in the most efficient way? What is pre-employment screening? Pre-employment screening is the process of evaluating job candidates before hiring them. This process can include aptitude tests, skills testing, IQ tests, and behavioral assessments. What pre-employment screening is available? DISC (behaviors); 12 Driving Forces (motivators); Emotional Quotient (EQ or Emotional Intelligence); Competencies (DNA); Acumen Capacity Index (ACI) Explore>

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Dynamic Communications "Communication is not about speaking what we think; Communication is about ensuring others hear what we mean" - Simon Sinek The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or le arn to understand the way they are, accept them and tap in to their strengths. The Opportunity: Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you communicate with, will go a long way towards building your team, improving customer service and assisting you in sales and negotiating. This material can have just as much impact on your personal life as well. The Learning: The foundation of this interactive workshop is the DISC Personal Profile. This self scoring, computer generated behavioral assessment is a road map to interpersonal communications - one that has been proven effective by over 20 million people. Participants will utilize the information in this session to: Identify their own behavioral style Capitalize on their strengths Increase their appreciation for different behavioral styles Anticipate and minimize potential conflicts with others Learn how to adapt their behavior for increased understanding and communication Learning is augmented by role playing with team building, customer service and sales scenarios. You will be light years ahead of the competition with your new ability to understand others! The Golden Rule: “treat others as you would have others treat you” The Platinum Rule: “treat others as they wish to be treated”