Behavioral Selling Skills Building Customer Relationships with DISC Behavioral Styles The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and sell to them on their wavelength! If you are not selling behaviorally, you are only 25-50% effective. The Opportunity: Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you communicate with, will go a long way towards building your team, improving customer service and assisting you in sales and negotiating. This material can have just as much impact on your personal life as well. The Learning: Participants in this workshop will learn how to: Identify their own behavioral style Capitalize on their strengths Increase their appreciation for different behavioral styles Anticipate and minimize potential conflicts with others Learn how to adapt their behavior for increased understanding, communication, and sales You will be light years ahead of the competition with your new ability to understand others! Program developed by Target Training International Ltd. The Golden Rule: “treat others as you would have others treat you” The Platinum Rule: “treat others as they wish to be treated”

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Working Sm@rt Method Working Sm@rt is a flexible and practical combination of behavior changing methods, best practice tools and process that can transform the way you work. With the Working Smart method, you will gain control over your day, find balance, reach your goals, and focus on the tasks that are important to you and your company. Easily applied and simply sustained, the Working Smart method can give lifelong benefits to individuals, teams, and entire organizations. WorkingSm@rt + Teams Effective teamwork, collaboration and communication At some point, every team feels a disconnect in collaboration and communication, but if it's a lot of the time, then you and your team n eed a road map to improve the process and get better results. Explore> WorkingSm@rt + Outlook Take control of your workload and competing priorities. Receive practical hands-on skills instruction to help you a bsorb proven techniques for a total time-m anagement solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Microsoft Outlook. Explore> WorkingSm@rt + Meetings Get your meetings on time, on track, on purpose. Learn not only how to plan, organize and run a successful meeting but also how to get the most o ut of the meetings you are required to attend. Immediate benefits are: a 'business planning' approach to meetings, increased meeting effectiveness, saving time, improved meeting outcomes. Explore> Working Sm@rt OneNote Make collaborating with your team as easy as 1-2-3 The key to success lies in the ability for teams to work together without the constraint of being together. Whether the challenge is virtual, where geography is the issue or the reality of team schedules not lining up. Now it is possible to collaborate in a way that maximizes flexibility and minimizes the places you need to look to find key information or data. Explore> WorkingSm@rt as a Remote Leader Remote leadership essentials: keeping them engaged collaborative & productive Steps to contain the current world events may require many employees who normally work from an office to now work from home. This presents challenges to stay connected, engaged and productive. These challenges are magnified for people leading remote teams since they can no longer rely on many of their proven face-to-face leadership techniques. Explore> WorkingSm@rt in a Hybrid World Build the skills and mindsets to excel in a Hybrid World Organizations and workers were thrust into a transformational change that left both work and home environments in a state of chaos. The need to understand the impact of the shift from the traditional workplace to a hybrid world provides you with the opportunity to realign and navigate how we work. Traditional work/life balance strategies will need to shift to a more integrated lifestyle to support the hybrid working model. Explore> Working Sm@rt + MS Project Manage the complexities of multiple projects more efficiently and effectively Carry out multiple project execution plans developed through the Project Planning Breakthroughs method accurately and effectively with MS Project using common resource pools and external dependencies, along with detailed reporting and updating. Produce standard and customized reports, and develop a process for tracking and updating project plans. Explore> WorkingSm@rt + Outlook for MAC Take control of your Inbox and workload Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Outlook for Mac. Explore> WorkingSm@rt + Google Turn your intentions into actions and your actions into results Tame the Digital Deluge and increase your productivity. Receive hands-on skills instruction to help you absorb proven techniques for an effective time management solution that integrates communication, tasks, activities and planning. Explore> Working Sm@rt + iPhone & iPad Tame the digital deluge and increase your productivity Turn your intentions into actions and your actions into results. Receive hands-on skills instruction to help you absorb WorkingSm@rt® methods for a total time management solution that integrates communication, tasks, activities and planning. Explore> Working Sm@rt from Home Maximizing productivity in a remote working world Our World is changing. Success in a remote working environment requires individuals to use a shared set of communication, collaboration and planning processes and tools that are far more refined and defined than in a non-virtual workspace. Explore> Working Sm@rt as a Leader The art of leading an effective team. As organizations grow, one of the biggest challenges is effective leadership. Often people are moved into leadership positions as a result of superior performance in a non-supervisory role or because they possess the competencies and attributes of a leader or because of their academic expertise and/or experience. Either way, in order to excel as a performance result-oriented leader, new skill sets must be developed. Explore>

Leadership Development "If your actions inspire others to dream more, learn more, do more, and become more, you are a leader ." - John Quincy Adams Leadership Breakthroughs The art of leading an effective team. As organizations grow, one of the biggest challenges is effective leadership. Often people are moved into leadership positions as a result of superior performance in a non-supervisory role or because they possess the competencies and attributes of a leader or because of their academic expertise and/or experience. Either way, in order to excel as a performance result-oriented leader, new skill sets must be developed. Explore> WorkingSm@rt as a Remote Leader Remote leadership essentials: keeping them engaged collaborative & productive Steps to contain the current world events may require many employees who normally work from an office to now work from home. This presents challenges to stay connected, engaged and productive. These challenges are magnified for people leading remote teams since they can no longer rely on many of their proven face-to-face leadership techniques. Explore> WorkingSm@rt in a Hybrid World Build the skills and mindsets to excel in a Hybrid World Organizations and workers were thrust into a transformational change that left both work and home environments in a state of chaos. The need to understand the impact of the shift from the traditional workplace to a hybrid world provides you with the opportunity to realign and navigate how we work. Traditional work/life balance strategies will need to shift to a more integrated lifestyle to support the hybrid working model. Explore> Negotiating Breakthroughs Make all negotiations more satisfying and successful Through mutually successful negotiations, you can create lasting partnerships and measurable improvements. Use our negotiation-planning techniques to prepare strategies and tactics to achieve desired outcomes. Once you learn how to transform potential combatants into lasting partners, you will significantly increase your confidence when entering into any negotiation situation. Explore> Priority Influencing How to build relationships for results Master the skills to positively affect the outcome of all communications. Acquire leadership skills by learning to clearly read each situation, ask the right questions, listen well, understand the issues at a deeper level, and communicate with confidence. Achieve your business and personal goals by honing your human interaction and leadership skills. Explore> Priority Planning Improve your priority planning process and enhance your focus Learn to make effective choices when faced with increasing demands and responsibilities. Select the right tasks, at the right time, every time. Discover a proven, small project management process including the importance of action planning, and acquire the tools you need to make things happen. Explore> Priority Coaching Be a workplace coach and release the potential set up for your colleagues in our Priority training workshops Learn how to help staff and colleagues optimize and enhance their priority and business skills training by providing a motivational environment, setting expectations, and lending support. Apply the communication planning and leadership skills you acquired in our workshops to activate and maintain priority planning and business techniques throughout your organization Explore> Priority Leadership and Management Skills Turn your management skills into leadership skills Move from management to motivation through gaining the skills to lead a 21st-century team. These fundamental 8 leadership skills will equip you with the ability to ensure consistent strategy and a shared common set of processes and tools to achieve the organization's goals and objectives. Explore> Strategic Planning Gain a competitive advantage by understanding the what, why, and how of strategic planning, then bring the plan to life by implementation and follow through. What to expect - Each team will bring home a challenging customized plan of action to be executed over the next 12 months. Immediate benefits - Understand organizational/personal values, Learn to think strategically, create action plans with accountability, learn effective planning process, implementing the plan Let's talk further

About us... A little about us... Our team of professionals works with your organization to develop and implement best practice behaviours. We bring our expertise and experience to you, helping you to assess your skills. We work with your team to implement necessary change or enhance skillsets in a way that is understandable, interesting and valuable in terms of return on bottom line. How we got started... Orlyn Kostenuk, President Orlyn Kostenuk is the President of Performance Strategies Inc . and is based in central Alberta with an office in Winnipeg, Manitoba. Performance Strategies has partnered with various learning development organizations to bring world class learning models, processes, and concepts to Performance Strategies clients. The mission of Performance Strategies Inc. is to help individuals implement best practice behaviors to maximize personal and organizational effectiveness. This is accomplished through the utilization of assessments tools, skills training, and personal and team coaching. Orlyn and his firm have developed partnerships, alliances and relationships with various individuals, and international organizations to bring world class learning initiatives to h is agriculture clients in the areas of: Sales - Negotiating Skills - Behavioral Science - Team Building - Strategic Planning - Time Management - Interpersonal Communication - Creative Thinking - Customer Service - Networking Skills - Leadership - Influencing - Presentation Breakthroughs - Workforce Management - Coaching Orlyn has worked with over 800 different organizations across Canada, USA, Mexico, and Australia. His personality, sensitivity and unique sense of humor has earned him a rating of 9.6 / 10.0 as a facilitative trainer. Orlyn has been featured in various media for his work on enhancing performance in organizations. Orlyn is community minded. He has been a member of various local organizations including the Red Deer Chamber of Commerce, Winnipeg Chamber of Commerce, and Rotary Club. Orlyn and Lori, his wife/partner of over 30 years have four adult children and six grandchildren. To balance off life, he enjoys flying, motorcycling, beekeeping, cycling, and pursuing the best home-roasted espresso shot! Contact Us Let's chat... Get in touch so we can start working together. First Name Last Name Email Message Phone Send Thanks for submitting!

April 2023 - The cost of work place stress - and how to reduce it

Working Sm@rt + Teams

Mastering the Art of Workload Management and Prioritization Mastering the Art of Wo rkload Management and Prioritization Date Published: October 2023 In today's fast-paced world, managing workloads and priorities is a critical skill that can make or break personal and professional success. With seemingly endless to-do lists and competing demands, individuals and organizations must develop effective strategies to navigate this challenging landscape. The Overwhelming Challenge The modern world bombards us with tasks, responsibilities, and distractions. Without a clear plan for managing workloads and priorities, it's easy to become overwhelmed, leading to decreased productivity and increased stress. To overcome this challenge, start with these fundamental principles: Clear Objectives: Define your goals and objectives clearly. Knowing what you're working towards is the first step in effective workload management. Task Identification: List all the tasks and responsibilities you need to address. This includes both professional and personal obligations. Assessing Urgency and Importance: Categorize tasks based on their urgency and importance. The Eisenhower Matrix, which divides tasks into four quadrants (urgent and important, not urgent but important, urgent but not important, neither urgent nor important), can be a valuable tool in this regard. Prioritization: The Key to Success Prioritization is the cornerstone of workload management. By determining which tasks require immediate attention and which can wait, you can allocate your time and energy effectively. Here are some strategies for prioritization: The 80/20 Rule: Also known as the Pareto Principle, this suggests that 80% of your results come from 20% of your efforts. Identify the tasks that will have the most significant impact and focus on them first. Time Sensitivity: Consider deadlines and time sensitivity. Urgent tasks may require immediate attention, but don't forget to allocate time for important, long-term projects as well. Alignment with Goals: Prioritize tasks that align with your long-term goals and values. This ensures that your efforts contribute to your overall vision. Delegate: If possible, delegate tasks that others can handle effectively, freeing up your time for higher-priority activities. Effective Time Management Time management is a vital aspect of workload management and prioritization. Here are some strategies to make the most of your time: Time Blocking: Allocate specific blocks of time for different tasks or categories of work. This helps maintain focus and prevents multitasking, which can reduce productivity. Set Realistic Goals: Be mindful of your limitations and set achievable goals. Overcommitting can lead to burnout and decreased effectiveness. Eliminate Distractions: Identify common distractions and take steps to minimize them. This may involve turning off notifications, setting specific work hours, or creating a dedicated workspace. Regular Breaks: Schedule short breaks during your work to recharge your mind and increase overall productivity. Adaptability and Flexibility While planning and prioritization are crucial, it's essential to remain adaptable and flexible in your approach to workload management. Unexpected challenges and opportunities will arise, and the ability to adjust your priorities on the fly is invaluable. Review and Adjust: Regularly review your tasks and priorities to ensure they align with your goals and current circumstances. Adjust as needed. Learn to Say No: Don't be afraid to decline new tasks or commitments if they do not align with your current priorities or if your workload is already at capacity. Seek Help and Support: Reach out to colleagues, mentors, or friends when needed. Sometimes, a fresh perspective or collaboration can help manage overwhelming workloads. Mastering the art of workload management and prioritization is essential for achieving personal and professional success. By setting clear objectives, effectively prioritizing tasks, managing your time wisely, and remaining adaptable, you can navigate the challenges of a busy life with confidence. Remember that it's not about doing more; it's about doing what matters most. With these strategies in your toolkit, you can reduce stress, increase productivity, and reach your goals with greater ease. Priority Management is a worldwide training company with 55 offices in 15 countries. We have successfully trained more than two million graduates in Priority workshops. Our programs help companies and people be more effective and manage their workflow in and out of the office by providing tools, processes and discipline. Simply put - A Better Way To Work! Clients range from Fortune 500 companies, small-to-medium businesses and government/military employees. Call Orlyn at (403)304-7122 to learn more about how we can help you and your team WorkSm@rt, develop essential management skills and the competencies to....make life and work better and happier! Priority Management International / Performance Strategies Inc - info@performancestrategies.ca - (403)346-1919

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December 2023 Learning Link 3 ways to better connect with your coworkers

Learning that works Our Commitment: We listen We consult We perform We follow up We guarantee What we do... Team Development Have you noticed that some teams just click and perform significantly better than others? Unfortunately, most teams do not achieve this magical status without support. At PSI, we develop team behaviors and processes, link them to the best team tools, and enable any team to become a high-performing team. Explore> Leadership Development In today's competitive environment, your organization’s success depends on the quality of leadership at all levels. Leaders who successfully manage strategy, personalities and priorities have acquired tact, commitment, and focus. We help you find the best methods for developing your leaders’ skills, so you can grow the people who propel your organization’s success. Explore> Individual Development Are you frequently charged with finding turnkey but customizable training solutions? We’ll partner with you and create learning initiatives that enhance productivity, develop more effective communications, and heighten collaboration skills for any learner. Explore> Assessments How well is your organization performing now and how well are you and your people prepared for the future? We have the skills and tools to give you an accurate picture of the level of knowledge and skills your group now possess - and what you need for peak performance. Explore> Our Mission To help individuals to implement best practice behaviors to maximize personal and organizational effectiveness Training Offerings by Topic Sales/Negotiating Project Management Customer Service Time Management Working Sm@rt.. Leadership Communication/Info Management Workforce Management Let's talk... We care about your success! Do you have a question? Let's chat! Email Subject - re specific training or general inquiry Your message Send Thanks for submitting! Let's Talk!

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